Lost Password
 
Article ID: 41
Created On: 22 Dec 2004
Author: Joshua Johanson
Edited On: 18 Jan 2005
Edited By: Joshua Johanson

Because of the sensitive information contained in WebSTAT, we must verify that you are the right person before we can give you your password. The easiest way is for us to send your password to the email that you used to sign up with.

If you are no longer using the email you signed up with, you must send us an email with the following information:

Your name
Website
Information that can verify that you are who you say you are

If you paid with a credit card, you can use the following information for verification:

the last four digits of the credit card number
the expiration date
the name associated with the credit card
the address that the credit card is billed to.

If you do not pay with credit card (prepaid or Basic account), you need to either send us an email from a domain or company that you own, for example, name@mydomain.com, or use an email that is published on your site.